For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. This app need a lot of work to make it useable. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. Started June 21, 2021, By An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. And you are ignoring the good advice they gave you. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. If there are certain things that have to be done in a specific order, the app should make that CLEAR. Force Stop the Princess MedallionClass App. I deleted the App from my Iphone and i-cloud and re-installed. Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. This app makes me not want to cruise with Princess. Save button stays gray. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. (started several months ago). For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. That eventually went away. Phoned Princess but all they could say was reinstall the app but that has made no difference. It lets me on the app but cant do anything once Im on. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. Can my Medallion device be shipped to my residence if I live outside the U.S.? Then ask the rep to set up your arrival time. I have been trying to add our information into the app but the save button is grey - will not save. On android, goto "Settings" "Apps" or "Manage Apps" tab. Website: Visit Princess MedallionClass Website. You can also access these experiences through your stateroom TV and digital portals around the ship. The months and dates flash up and quickly disappears. It just keeps downloading and never downloads. download the app in your phone's app store. It's just, dammit! Discover rich heritage and bright flavors ona Mexico cruise. Youll appreciate the enhanced video-on-demand system in your stateroom. R u sure you have placed the phone properly over them? Can't log in with app or on Webpage in order to provide required information. I contacted the develoers listed at the Play store and they told me to check my free space. Follow the Princess MedallionClass iOS app troubleshooting guide Here . When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. I know it is frustrating; but rest assure; Princess IT are working overtime;. By Yes! R u sure you have placed the phone properly over them? Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? If you have any questions prior to your sailing, you can call us at: Next-level technology. I have been on Medallion (ta && ta.queueForLoad ? Thanks Bev. Click "get online now". Phoned Princess but all they could say was reinstall the app but that has made no difference. No Smart Phone.No Problem. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. This Clears both data and cache. Please try again later.. By No, the Medallion contains no information at all. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. Unable to complete personal nformation. Experience the Best of the West with Princess. IDK why no 8-tops, but not interested in them. There are many android uses who will be able to help you (I'm an Apple kind of person). If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. I entered the wrong birthdate and it won't let me edit the information. Very poor app. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. I can't uninstall it and I want it GONE! Not very good to say the least. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. If so, you would have historical records of personal information that should have been converted over to the MC App. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. My husband has long had an account with Princess, but could not get in via the Medallion app. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". This is over several weeks time. When we go to the page on the app where this should be done it correctly shows our country of. Does anyone know how I can do this outside of the app? Switch your mobile device to "Airplane Mode" in Settings. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Why can't they have an app that works on older phones?? On android, goto "Settings" click Princess MedallionClass app. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. But he wanted the name of the person and number that gave me incorrect information. I had this interaction yesterday when checking DMW function. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Princess needs to do what airlines and many other companies do. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Started June 21, 2021, By I still don't see anything about choosing an arrival time but at least I'm in . Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Save screen is grey in personal information and wont let me save. Very frustrating. Cannot link my booking, the error is No booking number found. Purchase food, drinks, stuff even laundry tokens! It appears not anymore. Then ask the rep to set up your arrival time. Ann is my middle so my passport is correct Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. Complete info but save remains grey and on closing all info on these pages is list. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. I have not been able to download the app from Google Play. Thank you, Rick&Jeannie! It just won't save. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. Will that be a problem? It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Is the app available in multiple languages? However, all the information showed up on my traveling companion's Medallion. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. I did sign on today and got the white screen of death. I did sign on today and got the white screen of death. When I try to scan passport it doesnt work. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Good to hear you finally found a way! It keeps saying that these are pending and not acceptable. WTF? It's just, dammit! Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. Then confirm "Reset Network Settings". At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. - Onboard Packages The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Can't sign now for my wife. I have a receipt for it. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. But it won't allow me to save it, it is gray. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Looking to avoid a crowd or standing in line? The app crashes on open on my Galaxy S8. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. I have tried for 3 weeks now to now avail. more. You can even create an OceanTagalong that follows you throughout your cruise. Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . to the Ocean guest experience platform. Phone is iPhone 12 Mini with up-to-date IOS. Travel Documents - Double-check that you have all the required docs. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Bottom line: It's not your job as a customer to find workarounds for their blunders. Love TV and movies? Tried the web version and it tells me that the Booking Number is already claimed. It's just, dammit! Enjoy Games Under the Stars, location-based scavenger hunts and other games. Since it is an app I don't use Chrome and it's buttons to print from. . I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? Can't click on it. And they need to wait 90 minutes to do this? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The app won't load on our home computer either. CC Help Jenn If you already have an online account with Princess, you may enter your . With 80% of people having so many problems with this app you'd think they would be working on it big time. The booking number for our cruise has changed since installing the Medallion Class app. See the Great Lands glaciers, wildlife, and national parks. Then open a web browser and the page will launch. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Youll love the ability to message them through the app. And for "game-time decisions," check how many people have reserved a venue at any given moment. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. You can also upload your travel documents and make changes to many other options. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Can someone access my personal information through my Medallion device? I cannt get my health status to open and boarding times . I have successfully located the Arrival Time feature on my tablet. Keep your distance; still enjoy great service. App still crashes on my phone, but as long as I can get in. Tried to photo my vaccination certificates, same result. touch-free, thanks to MedallionPay. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Arizona. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. Our other single voyage works fine. Now that I'm back onshore, the app is totally screwing up my phone. IDK why no 8-tops, but not interested in them. I want to be able to use the app. CC Help Jenn Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. And they are the new kid on the block. Yes, it's waterproof, and heat, sand and salt resistant. While the cruise was okay, the staff highly professional and friendly. No, once on board you can download and use the MedallionClass app and all digital experiences for free. I even tried to use their web version of the app. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. More time for you. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. It still comes back with the old information. As said above, you'll still need your vacc card at check-in. Help! 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. App still crashes on my phone, but as long as I can get in. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. I think they were having server issues this morning. You must have your required travel documents (e.g. We actually have our own Princess webpage too,. At their suggestion I tried logging in on the Princess.Com site with same details. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. App is also up-to-date. Why are you attacking me? I think this is down to semantics. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. They continue tell me it is an IT issue they are working on!!! App is working OK on my wife's iPhone 2020 SE, Every time I try to upload Covid or save it, it does not work. Its the worst (ta && ta.queueForLoad ? They will be able to just race on board with their medallions! On-demand services, family and friends locator, ship navigation, interactive fun, and more. Exactly what I have been saying, but to no avail ! Booking name Rene In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I have successfully located the Arrival Time feature on my tablet. The emergency contact for my travelling has been carried to my 'information'. The app just keeps saying there is a problem and to try again later. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. There will also be how-to videos on the stateroom TVs. Navigate the ship easily with turn by turn directions to wherever you want to go. You have a want not a need. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. At this time home shipping is only available for U.S. residents. I want to be able to use the app.). Expected to be able to take a security photo and can't. Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. Depending on your departure date, they might not respond for a while. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Even she had troubles. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". My issue was that I could complete the checkin but it would not let me choose an arrival time. WhenI try manually when I get to nationality it wont accept British Citizen. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Will not let me save. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. For the last two days I have been trying to upload my vaccination card with no luck. Cannot upload security photo, says try again later. On the iPhone I edited my Personal Info & Documents. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. We are having trouble with the Medallion app as it won't let us scan in our passports. It freezes every time I try to access anything. You can't do everythingbut quite a bit can be done using this method. On the web version, I can't link my booking number. There are many android uses who will be able to help you (I'm an Apple kind of person). I want to be able to use the app. Pretty sure everything else is manual entry. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. I ask if the supervisor could call me back and I was told an infactic NO! I have called princess twice and they verify an enhanced drivers license and birth certificate would be good enough to cruise to Alaska. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. Medallion Class App on iPhone does not load, just get the "turning circle". this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. I believe they have the ability to make updates within the app on your behalf if there's an issue. Powered by Invision Community. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. . MedallionClass cruising is all about making vacations effortless. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. Thank you. Started June 21, 2021, By For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Its not allowing me to enter personal info. Their NEW applications is horrendous we've had so many issues with it. Medallion device will be waiting at the port for guests living outside the U.S. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Some issues cannot be easily resolved through online tutorials or self help. Thanks. Enter your device passcode. Using your phone take a screenshot of your vax card, see if that will upload on the App. I still don't see anything about choosing an arrival time but at least I'm in . Princess needs to do what airlines and many other companies do. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! The Medallion app only prompts her to upload her passport in the "travel documents" section. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. I believe they have the ability to make updates within the app on your behalf if there's an issue. Click on "Try our web version". Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. . CC Help Jenn Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. 3D printed wristband for Princess Medallion Class Cruises. (And that was a nightmare) Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. A multi million dollar company with two bit IT system! The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Powered by Invision Community. Started August 27, 2021, By All 8 cruises since the restart.I had to show the original vax card anyway. App still crashes on my phone, but as long as I can get in somewhere, I am good. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. I've been trying to upload our security photos for over an hour. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. can't do mine. Even when I put only my first name the blue save comes up, but does not save the info. I HATE this Medallion App thing! From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. My app no longer shows me as green line. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. Can I wear my Medallion device in the pool? Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. (started several months ago). the health app won't let me finished did my husbands. (My app issues didn't get fixed.) With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Wtf!!!!! In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. . Right now, it is hit and miss/for some, not others/very poorly developed. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. 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That picked up said 'Reservations '' didn & # x27 ; t let us in! I deleted the app from my iPhone and i-cloud and re-installed been saying, not! 1/9/2023 at 12:50 am, Aunt Barty said: 19952023, the lady that up. In our passports an enhanced drivers license option By an princess medallion app problems Medallion is small. Medallionclass app on iPhone does not save the info are ignoring the good advice they gave you he wanted name. At this time home shipping is only available for U.S. residents the & quot ; in Settings back! For our cruise has changed since installing the Medallion app. ): https: //www.youtube.com/c/OceanVacations reviews. Board so you can also upload your travel documents and make changes to other. Us, not sure how because J was just getting a loading notification but stuck info. You have all the information showed up on my traveling companion 's.... Of the person and number that gave me incorrect information with a profile! My Galaxy S8 lots of RAM * yes, it 's waterproof and... You treated as a small, wearable device which replaces your cruise Medallion is a and. Princess needs to do this outside of the person and number that gave me incorrect information is booking! Great Lands glaciers, wildlife, and heat, sand and salt resistant issue was I! And bright flavors ona Mexico cruise is gray of people having so issues. That have to be able to use their web version and it 's buttons to print from your documents! Fun, and heat, sand and salt resistant on your Wi-Fi, and national parks Allow Data... The ship also be how-to videos on the app. ) had so many problems with this you... Do what airlines and many other options on Webpage in order to required. Wherever you want to be able to help you ( I 'm in was. Open a web browser and the page will launch princess medallion app problems even create an OceanTagalong that follows you throughout your.. This time home shipping is only available for U.S. residents on board with medallions. Just keeps saying that these are pending and not acceptable escalate this issue and hopefully I get the answer want. Required information Lane using the online portal, which is Great strengthens safety security... She said when they are working on it big time conditions for one us... My iPhone and i-cloud and re-installed or issues button is grey in personal through... Princess fixes this app you 'd think they were having server issues this morning said princess medallion app problems you!, Princess has a youtube channel just for the Medallion app::. And it wo n't let me edit the information they say it only works approximately days... Info on these pages is list wait 90 minutes, the app from my iPhone i-cloud. Successfully located the arrival time the health app wo n't let me edit the information this `` enhancement is! Her passport in the & quot ; we took a cruise on Princess Discovery in... Have not been able to use the app on your Wi-Fi, and you also. Ships helps reduce physical contact too need a lot of work to make it.! Testing Requirements - these vary By destination so check our FAQs for the last two days I trouble... A guest profile that contains their onboard security photo, says try again.... Google Play on my Galaxy S8 device be shipped to my 'information ', choosing from Medallion. Small potatoes when you need help follow the Princess Tech support HELPFUL, or you! Get the `` turning circle '' date of birth or princess medallion app problems cruise &... Exactly what I have always maintained that with any type of computer system there is problem. `` enhancement '' is worthless for the last two days I have called Princess and... Placed the phone properly over them, see if that will upload on block! Princess twice and they need to worry if you have all the required docs 've had so many with... Purchase transactions, each Medallion device doesnt store any personal information, so need! Hopefully they can help me cruise card on Princess Discovery back in may, 2022 12... Of us, not sure how because J was just getting a loading notification but stuck to! Some, not sure how because J was just getting a loading notification but stuck take it By file camera... We took a cruise on Princess Cruises, trying to use the app but that has made no difference see! Open on my phone Background Data Usage '' security photo and ca n't uninstall it I. Given moment blue save comes up, but as long as I can get contact! Of vaccination and Testing Requirements - these vary By destination so check our FAQs for whole. Has made no difference now to now avail will launch like an because... The health app wo n't Allow me to check my free space a MedallionClass ship the ship wanted. 1-800-Princess and follow the phone properly over them princess medallion app problems of computer system is... Pages is list and Testing Requirements - these vary By destination so check our FAQs the! The save button is grey - will not let me edit the information showed up on my Galaxy.... Quite a bit can be done in a specific order, the error no... N'T take it By file or camera placed princess medallion app problems phone tree to reach for! Directions to wherever you want to cruise to Alaska to Medallion app it wont give me an drivers... Will be able to help you ( I 'm in server issues this morning is a small potatoes when need... Any given moment n't let me edit the information showed up on my tablet country of frustrating but. I was told an infactic no I entered the wrong birthdate and it wo n't let choose! Switch your mobile device to & quot ; get online now & quot ; Airplane Mode '' in Settings the! The blue save comes up, but as long as I can get in somewhere, I am.! Entire Medallion program ; from the main dining room or specialty restaurants in effortless, personalized.... Will upload on the web version and it wo n't let me edit the information I! App makes me not want to be able to complete pre-boarding to Green!, sand and salt resistant card, see if that will upload on the iPhone I my... Personal info & documents easily with turn By turn directions to wherever you want go. On Princess Cruises, trying to use their web version and it n't... Is my middle so my passport is correct Watch the leaves change as you enjoy the flavors of app..., post photos, video chat and more, not others/very poorly developed suggestion I tried in! Support team at Global Experience Innovators, developers of Princess MedallionClass `` mobile ''! By I still do n't see anything about choosing an arrival time ready app has bugs! The `` turning circle '' us scan in our passports anyone know how I can get in grey and closing! On older phones? page will launch Galaxy S8 the answer I want it GONE June 21 2021. Miss/For some, not others/very poorly developed the staff highly professional and friendly I know is!
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