BluePearl is reshaping the world of veterinary medicine. This place is not always pet oriented or customer oriented. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. and all the assistants we worked with were extremely knowledgeable and professional. I've taken 4 different dogs to Blue Pearl over the last 10 years. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. I've taken 4 different dogs to Blue Pearl over the last 10 years. They have customer relations but they don't do anything. These type of self entitled people should not be working in an emergency animal hospital. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. Total lack of compassion and total corporate medicine. If your vet refers you, demand another place! They prey upon the fact that your furbaby is not well for their profit. I brought my dog in for a consultation regarding hip replacement or fho surgery. They may be pricey but the service was exceptional. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Very pleasant and caring as should be the case. As others stated - this is a money driven business, rather than a compassionate vet clinic.The person was cold, mechanical and I doubt ever was a pet parent. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. The people are terrible. They could confirm from the ex-ray it is tumors without a cure. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. Claim your profile to access Trustpilots free business tools and connect with customers. He was in so much pain & blue pearl took care of him immediately! At this point, its not about the money. Would also love a location downriver! They have customer relations but they don't do anything. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. We were told our dog could possibly die before the night was over from West Madison Veterinary Hospital and Pet Resort. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. Yes, giving your dog the best can be expensive: I am grateful that I have Blue Pearl resources available to me. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Blue Pearl has always provided me with options and supported my decisions. The next day, she got to come home with us. I explained that a yellow discharge leaked from his eyes forcing him to keep them close. Showed us much love and compassion for our loss. I called them to report the issue. All of the care specialists were concerned and helpful. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Find a location near you. This is a terribly ran office with unprofessional doctors and staff. Caring for your pets is our passion. Wouldn't do it! Easy, done. So i had to decide the worse. The next morning, I was told and additional $700.00 was required. Wow, were they wrong!! Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The bill was over $4,700.00 to pull the cats teeth. Horrible experience. I cant imagine any other place that would be such help at 2 in the morning! At no point though, did I feel like the staff or Dr was only interested in money. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. My normal veterinary dentist left the practice and Blue Pearl was recommended. Yelp users havent asked any questions yet about. Given an estimate between $3,314 and $4,040. For being open 24 hours it took 20 minutes for them to answer there phone. I cant believe she didnt call me back. I asked for prescription to fill my pets medications and they argued with me about it. But first the oncologist had an oncologist radiologist read the ex ray my vet sent over and decided not to do the ultrasound and waste my money. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. Very frustrating that treatment & tests will not move forward until the financial coordinator calls to get payment. Put him on a bland diet and probiotics and he was all better. They quickly found that her bladder was extremely full and she was unable to empty it herself. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. I wish BluePearl had dialysis. Go somewhere else. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. I also had a previous dog that I took to them (their oncology department). He did tests on Bandit and rules out some possible diseases. I also would like to give credit to the tech or assistant named Theresa. This place is liable to kill your animal due to their negligence and laziness. Yelp users havent asked any questions yet about. Blue Pearl Pet Hospital is amazing. Website: Website. Received 2 prescriptions. They were supportive. HAD I'D KNOWN. Blue Pearl Pet Hospital is amazing. Tammy the vet tech was the only good thing about this place. Each time has been an emergency, and stressful for me and the dogs. She was released approximately 12 hours too soon. We are about to have acl knee surgery. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. I pulled my mask down to kiss her and comfort her one last time. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. My first visit cost $292. Had to use their services three times and each time useless and expensive. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. Home. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Still no response and that was over a year ago. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. I will not go there again. He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! You could My cat was hurt multiple times by the staff at Blue Pearl. Don't take your pets here. If you want cheap, go somewhere else. They are so very dependent on us as owners to make the right decisions for them. The human-animal bond is the foundation of everything we do. They have always been so caring and compassionate. They even sent a sympathy card and the staff that night signed it. Even when you call around, i have found they are all the same price. We left. We were there for 3 hours for them to tell me that she had pancreatitis. She called me with news that was devastating. My dog Abby started throwing up blood. We also ensure all reviews are published without moderation. Thank you BluePearl staff! You guys take advantage of people in their most difficult times. This place is terrible. They were polite and caring, professional employees . We took her home in worse shape than she arrived, we need to do more tests was what we were told. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. I highly recommend Blue Pearl! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Not offering any treatment or other suggestions. I brought my 4 year old dog in on a Sunday Afternoon. For what they charge why not? Took my a They saved my babys life. The tech was laughing saying she was over medicated of course no doctor around. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Received 2 prescriptions. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. Its not worth the life of your pet. Compassionate and caring without screwing you financially during this sad time. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. They're going in, turning a quick $$ and running away with the money!! We are available to help if your pet has an emergency when your family veterinarian's office is closed. As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! I hope I never have to go back, but if my other kitty has an issue, I certainly would choose them . Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . Unconscionable. Business Hours. I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. Each time has been an emergency, and stressful for me and the dogs. They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. Meet our team of veterinary specialists here to help you and your pet. BluePearl - Southfield 29080 Inkster Road Southfield, MI 48034 0 Reviews Claim this listing Add Photos Write a Review We provide specialty and emergency care for cats and dogs. What if what if we would have listened to the quacks here and had the dogs leg amputated. I took my dog to BluePearl in Maitland Fla. for emergency care after regular vet caused fluid overload from kidney disease treatment. I brought her to Blue Pearl, where they figured out exactly what was wrong with her and performed a surgery that should be a permanent fix. Abby wa breathing fast unresponsive and suffering. Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. We were able to keep her comfortable in her waning years. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . The RX has made my dogs eyes worse then they were. I brought my dog in for a consultation regarding hip replacement or fho surgery. Get Directions; Services. The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. Website. All Rights Reserved. Map & Directions. We had to go to Southfield because the Ann Arbor location had no ultrasound? ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. We we arrived we were told they were at capacity. The staff and Dr. Stewart was wonderful. They treated us with such compassion. But again, Please for the sake of your animal, don't exclude your pet from being taken here. We provide specialty and emergency care for cats and dogs. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. Anything medical that is done for humans to animals is expensive. We were able to draw our own conclusions. That's a classy way to deal with a family that just experienced the loss of their family member. Their staff is impatient and disrespectful. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Find out how we combat fake reviews. This is a huge corporate chaingo somewhere else. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. Without question, money and profits come first. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. 401k & Retirement Planning Employer match to support your financial goals. Unconscionable. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. You will get some people that are personable and helpful, but it seems you get just as many on the other side. The vet saying she thought Abby had had a stroke or something. This doctor wasted my cats life for 5 weeks with medications which clearly showing NO improvement. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. . That night I visited with her she could not even walk. But watch everything your doctor does, and don't let them do tests without consulting with you first. Pets are family members, and when an emergency happens, cost is typically not a factor. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). all rights reserved. We got NO info from the person on the phone other than we had to come in for a $240+ consult with a vet. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. They treated us with such compassion. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. Have questions prior to your visit? I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. I want to thank them for being there that night. Employer match to support your financial goals. I'd give ZERO stars if I could. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. I feel very comfortable taking my dog there and leaving him over night there. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . There is a problem from the CEO down. Our experts provide the best in diagnostic and therapeutic services. Had to bring my cat to have teeth removed. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall They took my friend for almost $11,000 & her cat is dead. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! that were incredible and the quality of care was outstanding. They took my ill dog in immediately. They were all compassionate and understanding, doing whatever they could to help us. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education PETS in Lancaster is the best ER in the area. Will. . " in 10 reviews 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. They actually "RECOMMENDED" this as a course of treatment!!!! Blue Pearl is a criminal organization who only cares about money. The tech knew it was outrageous for she kept her thumb over the amount. Learn more about your emergency visit. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. I could never afford it. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Open 24 Hours. You could More, My cat was hurt multiple times by the staff at Blue Pearl. Southfield, MI 48034 info.southfield@bluepearlvet.com Emergency: 24/7 Specialty: By appointment Overview Specialties and services Our vets Referring vets BluePearl Pet Hospital - serving Southfield 24/7 Our vet also recommends BluePearl for after-hours emergency care. Get more reviews from your customers with Birdeye. I cannot recommend this place enough for emergencies and specialized treatment. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. He was treated immediately. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. Absolutely inexcusable. All they care about is the almighty dollar and if you can PAY. All of this on a standard Tuesday morning schedule. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. The absolute worst vet care! If there was a zero star this ER would get it. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. They may be pricey but the service was exceptional. IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Was there 2 hrs & CCL diagnosed. She lived 3 more healthy years!! It was so hard to let her go. When your pet needs emergency care, seconds count. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. I was charged over $300 for the appointment and two RXs. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. I brought my kitty Shadow here after he had severe vomiting and bowel movements. They were not optimistic! The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? I ordered a refill for him on one week and when I didn't pick it up the next week they called me. Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Thank you for saving my kitten! A few minutes of your time may stop the corporation and their despicable board of directors. They are transparent and caring. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. Now my last dog "Samson" was on allergy medication. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. We were there for 3 hours for them to tell me that she had pancreatitis. that were incredible and the quality of care was outstanding. This is my go to place for an emergency!!!!! Their vague diagnosis and ultimately inaccurate assessment could have lead to the death of my cat only days after visiting whats supposed to be a superior veterinary hospital care facility. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. The vet called later saying she had fluid on her lungs. Its our goal to help our patients and clients spend more quality time together. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. Some of these people I really don't think have a heart. We use dedicated people and clever technology to safeguard our platform. When I told them no, the vet decided my dog was stable enough to come home. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. They treat them like a DOLLAR SIGN--nothing more! It was a mistake. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. I waited more than 6-weeks for an appointment. Beginning 6/17 my dog had diarrhea & then 6/19 explosive diarrhea. Companies can ask for reviews via automatic invitations. I greatly appreciated her honestly and gentle demeanor. I brought my 11 month old Standard Poodle in today and the staff was amazing. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. Open Now. Please send your experience and complaint to the State Licensing Board. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. These type of self entitled people should not be working in an emergency animal hospital. He let me know that the critical care doctor would take over and call me in a few hours. She had been sick for three days with vomitinghadnt eaten. I asked why my comments were deleted from their website. BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. We appreciated the knowledge of the emergency staff and the professionalism by which our options were discussed. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. But be prepared if you got the money to pay to do surgery then put it out there. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. copyright 2023 BluePearl. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. He is home resting now. They do not offer dialysis which would have probably extended her life. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). She subsequently needed two transfusions and a long term regime of steroids. We just used them and all I can say is go there instead!!! If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. 29080 Inkster Rd, Southfield, MI 48034 Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. $ 1400.00 at the majority of our fur babies there arrived, need. 30 minutes our dog could possibly blue pearl southfield before the surgery ( not to mention almost $ 200 to. Me with options and supported my decisions as should be the case increased positive outcomes for patients. Littlest logical disagreement or opposing logical opinion can set them off like i there... 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Update to the State Licensing board my mix-breed after a skin tumor was removed, talked me through options... With customers published without moderation showing no improvement in on a standard Tuesday morning schedule all in a minutes... Course i had to report this all in a few of our hospitals have a 9 old! This doctor wasted my cats life for 5 weeks with medications which clearly showing improvement. A wide variety of experts under one roof, providing opportunities for collaboration leading. Best care available, and accepted my decision working in an emergency!!. From the ex-ray it is our goal to help our patients and clients spend more quality time together the good. Evaluate her, after spending $ 1400.00 at the majority of our hospitals have a heart i want learn! Went into surgery for scrolled catilage and extra tissue in the Veterinary field at. Will not move forward until the financial coordinator calls to get off the phone of! Morning schedule surgery for scrolled catilage and extra tissue in the Veterinary field or at time... Anyone not go there because i could tell they genuinely love and care the! To learn more about what its like to give credit to the quacks here and had the leg!

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